Sobeys gift cards are a great way to shop at stores like Safeway, FreshCo, Foodland, and IGA. You can use them for groceries or give them as gifts. If you have a card, you probably want to know how to check the balance, how to activate it, and where it works.
This guide shows you everything you need to know. It is simple, clear, and straight to the point.
Check Your Sobeys Gift Card Balance Online
You can check your gift card balance online using a secure website. Sobeys uses a trusted service called Fiserv for this.
Here is what you do:
- Go to the balance check page on Sobeys.
- Enter your 16-digit gift card number. Do not put spaces between the numbers.
- Scratch the back of the card gently to reveal your 4-digit PIN.
- Type the PIN into the box.
- Hit submit to see your card balance.
If you enter the wrong PIN too many times, your card may get locked. So type it in carefully.
Some cards do not have a PIN. If your card does not, you cannot check the balance online. In that case, go to a Sobeys store and ask at the customer service desk. They will help you there.
When you check your balance online, you are taken to a third-party site run by Fiserv. This is normal. Just keep in mind that Fiserv has its own privacy rules. If you want, you can read their privacy policy and terms of use.
If you have any questions, you can email Sobeys customer service at:
customer.service@sobeys.com
Buy Sobeys Gift Cards Online
You can get both physical and digital gift cards from Sobeys.
- Physical cards are sold in stores from $5 to $500.
- E-gift cards are digital and can be sent by email. You can find them online through stores like Amazon Canada.
You can use either card at Sobeys and other stores under the Sobeys brand. That includes:
- Safeway
- FreshCo
- Foodland
- IGA
- Thrifty Foods
- Lawtons Drugs
These gift cards work at most Sobeys-owned stores across Canada.
Check Balance for Compliments Gift Cards
Compliments gift cards are also accepted at Sobeys. They work just like regular Sobeys cards.
You can check the balance the same way:
- Call 1-800-832-0717
- Go to the store and ask at customer service
- Or use the online balance check page with the card number and PIN
These cards do not expire and cannot be reloaded online.
Where To Find the Card Number?
Your Sobeys gift card has a 16-digit number printed on it. This is usually on the front or back of the card.
You will need this number when you check the balance or use your card to buy something. Keep it safe. Do not share it.
If you lose the card, it cannot be replaced unless you have proof of purchase.
How To Activate Sobeys Gift Cards?
Most gift cards are activated when you buy them in-store. If you ordered cards in bulk for a company or event, they might not be active yet.
To activate bulk cards, send an email to:
gc.orderdesk@sobeys.com
Include your invoice number in the message.
The card will be active in about one business day.
Helpful Tips
- Your gift card has no expiry date. You can use it whenever you want.
- There are no extra fees.
- You cannot reload the card online. In some cases, you may be able to reload it in a store.
- You cannot use the card to buy other gift cards.
- If your card is lost or stolen, it cannot be replaced without a receipt.
Frequently Asked Questions
Can I check my balance online?
Yes. Use the balance check site and enter your card number and PIN.
What if my card has no PIN?
Go to a Sobeys store and ask them to check the balance for you.
Can I use a Compliments gift card at Sobeys?
Yes. It works the same way as a regular Sobeys card.
Where can I use my gift card?
You can use it at Sobeys, Safeway, FreshCo, Foodland, IGA, and other stores in the Sobeys family.
Does the card expire?
No. It does not expire.