The Sobeys survey at www.sobeys.com/mysobeys asks for three details from your receipt: the store number, the transaction number (printed next to the word TRANS) and the date of your visit. Contest listings call the transaction number the “survey access code.” It’s the same number.
All three are usually printed together near the bottom of the receipt. This guide shows where to look, which numbers people mix up, and how to keep a receipt usable until you’ve done the survey.
What to enter from your receipt
- Store number: the number after STORE
- Survey access code: the transaction number after TRANS
- Date: the date printed on the receipt, not today’s date
- Where: www.sobeys.com/mysobeys, typed into your browser yourself
Where is the survey code on a Sobeys receipt?
Canadian Free Stuff, which tracks Canadian contests, tells shoppers to check the bottom of their latest Sobeys receipt. The store number is printed there, and the transaction number is “the number used under the word ‘TRANS’ located next to the Store Number.”
So look for a short line near the end of the receipt that has both words, STORE and TRANS, with a number after each. The date and time are usually on a line close by.
The image above is an example made for this guide, not a scan of a real Sobeys receipt. Sobeys receipts vary by store, banner and till, so the exact spacing will differ. The labels STORE and TRANS are what to look for.
Which numbers get mixed up?
A grocery receipt has a lot of numbers on it. These are the ones that get entered by mistake:
| Number on receipt | Use it for the survey? |
|---|---|
| Number after STORE | Yes: store number |
| Number after TRANS | Yes: survey access code (transaction number) |
| Date of purchase | Yes: date of visit |
| Register, lane or terminal number | No |
| Cashier or operator number | No |
| Debit or credit approval / authorization code | No |
| Barcode number at the bottom | No |
| Scene+ member number | No |
The payment section on a card receipt often has its own “transaction” or “reference” line. That’s from the payment terminal, not the store’s TRANS number. Use the number on the line that also shows STORE.
How do you enter the details, step by step?
We opened the official survey on October 22, 2026 to check the first screens. Here’s how it starts:
- Go to www.sobeys.com/mysobeys. Type it into the address bar yourself. The page forwards you to Sobeys’ survey on ca1.voxco.com, a survey platform. That redirect is normal.
- Choose your language. The first screen says “Welcome / Bienvenue!” and asks you to pick English or French. Then tap the arrow button.
- Select your province. The list shows all ten provinces, from Newfoundland and Labrador to British Columbia.
- Enter the receipt details when asked: store number, survey access code (the TRANS number) and the date of your visit. Contest Scoop’s walkthrough says the store list shows stores you visited within the past week.
- Answer the questions. Many are ratings on a 0 to 10 scale.
- Enter your name and contact details and accept the contest rules to get your entry.
Steps 1 to 3 are from our own check of the survey. Steps 4 to 6 come from Contest Scoop’s walkthrough, because we stopped before entering any receipt details. The survey screens we saw also show a contact for technical problems: consumer.research@sobeys.com.
The survey lists all ten provinces, but that doesn’t mean the contest is open in all of them. The contest rules decide who can win a prize. See the eligibility section below.
For the full walkthrough of every screen, see our Sobeys survey step-by-step guide.
Type numbers exactly as printed
- Keep any zeros at the start of a number. “0042” and “42” can be treated as different numbers.
- Don’t add spaces or dashes unless the form shows them.
- Check for look-alike characters on faded print: 1 and 7, 3 and 8, 5 and 6, 0 and 8.
- Enter the date from the receipt, in the format the form asks for.
How long does a receipt stay usable?
Do the survey soon after you shop. In Contest Scoop’s description, the store list shows the stores “you visited within the past week.” An older receipt may not find a match. Sobeys’ own rules set the exact window, and we couldn’t read them directly, so treat about seven days as the safe limit.
Thermal receipt paper also fades, especially in a hot car, a wallet next to your body or in sunlight. If you plan to do the survey later:
- Take a clear photo of the bottom section with the store number, TRANS number and date as soon as you get home.
- Keep the paper receipt flat and away from heat.
- Don’t post the photo online. Crop it so your card details aren’t in the picture.
Not every receipt will work
Canadian Free Stuff notes the giveaway “may not be available at every Sobeys store in Canada.” Contest Scoop lists the 2026 contest as open to residents of Ontario, Prince Edward Island, Nova Scotia, New Brunswick and Newfoundland and Labrador who have reached the age of majority. Canadian Free Stuff lists only the four Atlantic provinces. Quebec isn’t listed in either.
Sobeys Inc. also runs other grocery banners, such as Safeway, IGA, Foodland and FreshCo. Contest Scoop links to a separate FreshCo contest. If your receipt is from a banner other than Sobeys, the survey invitation on that receipt (if there is one) tells you where to go. For the full rules on who can enter, see Sobeys survey eligibility and rules.
2026 contest dates and limits
Here’s what published listings say about the current contest. These come from third-party contest sites, not from Sobeys’ own rules page, so check the official rules at sobeys.com/mysobeys before you rely on them.
| Contest period | August 2 to October 31, 2026 (Contest Scoop). Canadian Free Stuff also gives October 31, 2026 as the end date. |
| Entry limit | 12 entries per person during the contest period (both sources) |
| Prize | $500 in Sobeys gift cards per prize, made up of five $100 cards. Contest Scoop lists six prizes, three for Atlantic Canada and three for Ontario. |
| Draw | On or around November 10, 2026, in Stellarton, Nova Scotia (Contest Scoop) |
| Age | Age of majority in your province |
If you have a receipt from a recent visit, do the survey before October 31, 2026. After that date, receipts from this contest period can’t be entered. Winners and prize claims are covered in Sobeys survey rewards and winners.
If you shop often: keep a simple entry log
With a limit of 12 entries per person in the contest period, a regular shopper can reach the limit before October 31. Going over doesn’t give you extra chances. A short log helps you avoid wasted surveys and spot a receipt you already used.
| # | Receipt date | Store number | TRANS number | Survey done on |
|---|---|---|---|---|
| 1 | ||||
| 2 |
A note on your phone works just as well. Email invitations count too. Contest Scoop says each email invitation gives one entry, so include those in your count.
Give feedback that’s useful
The survey is Sobeys’ way of hearing about your visit, and the contest entry is the thank-you. Many questions use a 0 to 10 scale. If something went wrong, like an out-of-stock item, a long line or a helpful staff member, say so in the comment box. Specific comments about the store, department and time of day are the ones a store manager can act on.
What should you do if a number won’t work?
Start with the simple checks:
- Make sure you entered the TRANS number, not the register, cashier or card approval number.
- Check the date matches the receipt.
- Make sure the receipt is recent. Older than about a week may not work.
- Confirm you haven’t already used this receipt.
If it still fails, see Sobeys survey not working: fixes for common errors. It goes through invalid codes, a store missing from the list and pages that won’t load.
Keep your receipt details private
The survey only needs the store number, TRANS number and date. It doesn’t need your card number, PIN or Scene+ password. Don’t share a photo of your full receipt in public groups, and don’t type your receipt details into a site you reached from a text message or a social media ad. See how to spot a fake Sobeys survey.
Common questions
Is the survey access code the same as the transaction number?
Yes. Contest Scoop describes it as the “survey access code (transaction number).” On the receipt it’s the number after TRANS.
My receipt doesn’t show TRANS. What now?
Receipt layouts differ. Look for a transaction or receipt number on the same line as the store number. If you can’t find one, or the receipt has no survey invitation, it may not be eligible. Ask the customer service desk at the store.
Can I use someone else’s receipt?
The rules limit entries per person, not per receipt holder, so use your own receipts. Each entry also needs your own name and contact details.
Do I need a Scene+ account?
The receipt survey asks for receipt details, not a loyalty number. Scene+ is Sobeys’ loyalty program, but having it isn’t listed as an entry requirement in the published contest summaries.
Can I do the survey on my phone?
Yes. The survey runs in a web browser, so it works on a phone, tablet or computer. Typing the numbers on a larger screen makes mistakes less likely.
Sources: Canadian Free Stuff, My Sobeys contest (August 2026); Contest Scoop, Sobeys My Sobeys contest (updated August 2026); Empire Company investor factsheet (Scene+). Official rules: www.sobeys.com/mysobeys. This site is an independent guide and is not run by or affiliated with Sobeys Inc.
